BY USING THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PROCEED FURTHER TO USE THIS WEBSITE.
Privacy Policy
F5 Creatives Solutions & Services LLP – we keep up with the importance and security concerns about your personal information provided, it is collected only when you visit website / application and avail products / services and it’s also used to classify and analyse the customer needs. Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, date of birth, gender, e-mail address, etc. Information collected by f5bikezone, for instance, creating a valid login/user id , provide information in your account while registering on the website /mobile application, submit data about your vehicle(s), submit your location while availing f5bikezone products/services, refer friends, participate in any online survey or contest, communicate with f5bikezone customer service by chat, phone, email or otherwise, provide reviews for the content available on website & mobile application. We believe that information provided to be relevant and also to master your interests and make your experience or customer delight at our best. F5bikezone keep You informed about latest content available on the mobile application, special offers, and other products and services of f5bikezone, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with f5bikezone or to prevent fraud and unlawful use. We need to intimate you that the Service could be vulnerable to hacking, virus attacks, and your personal data may be at risk. F5bikezone hold all necessary attentiveness to protect the service and data. These data also will be used to send you notifications, surveys and marketing communications, to conduct internal reviews and data analysis for website / mobile application to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law. and services from f5bikezone.com.
Payment F5bikezone use Razorpay for processing payments. F5bikezone/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of Razorpay.

We may share your information:

  • With Bike Runners and Authorized Service Centers attached with f5bikezone, to enable them to provide the Services you request. For example, we share your name, address, mobile number, bike related input, and pickup and/or drop locations.
  • With third parties to provide you with a service, you requested through a partnership or promotional offering made by a third party or us.
  • With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public.

We may share your information:

  • With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information by a competent authority if we believe disclosure is in accordance with or is otherwise required by, any applicable law, regulation, or legal process.
  • With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our User agreements, Terms of Service, or policies, or to protect the rights, property, or safety of others.
  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

Cookies
We use data collection devices such as "cookies" on certain pages of the Website/Mobile application to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. It is not used to personally identify you on other websites.

Age of Authorization
By using this Website/ Mobile application, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Other Website Links
Our website or services may contain links to other Services or websites not controlled or operated by f5bikezone. The policies and procedures described here do not apply to such linked websites. The links from such Sites do not imply that we have reviewed these Sites. The Company suggests contacting those sites directly for information on their privacy policies.

Changes to privacy policy
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customercare@f5bikezone.com